Shipping policy


Shipping Policy

Last updated: June 4, 2026


At Sublime Alcohol-Free, we ship non-alcoholic beverages across Canada — coast to coast. Whether you’re stocking your mini-fridge, planning a celebration, or just trying something new, we’ll do our best to get your order to you safely and clearly.

 

Where We Ship

We currently ship within Canada only, including all Canadian provinces.

At this time, we do not ship outside Canada.

 

Shipping Rates

Shipping rates are based on order weight, because bottles aren’t exactly feather-light. The good news? You’ll see your exact shipping cost at checkout — no hidden surprises, no unpleasant aftertastes.

Our current standard shipping rates are:

Atlantic Canada

Includes Newfoundland & Labrador, Nova Scotia, Prince Edward Island, and New Brunswick.

Order Weight / Value Shipping Rate Estimated Delivery
0–3 kg $15.00 4–12 business days
3–8.5 kg $20.00 4–12 business days
8.5–17 kg $30.00 4–12 business days
Orders of $100.00 or more Free 4–12 business days


All Other Canadian Provinces

Order Weight Shipping Rate Estimated Delivery
0–3 kg $15.00 4–12 business days
3–8.5 kg $20.00 4–12 business days
8.5–17 kg $30.00 4–12 business days

Free shipping on orders of $100.00 or more is available for Atlantic Canada only. 

 

Order Processing

Orders are packed with care from our St. John’s fulfillment location. We pack everything with care — and a little excitement — so it arrives safe, snug, and ready to be chilled, poured, or enjoyed.

Delivery times shown at checkout are estimates and begin once your order has been processed and shipped. Business days do not include weekends or holidays.

 

Free Local Pickup in St. John’s

If you’re in the St. John’s metro area, you can skip the shipping and choose free local pickup at checkout.

Orders can be picked up at:

Sublime Alcohol-Free
7 Navigator Avenue
St. John’s, Newfoundland and Labrador
A1A 0R5
(Located in the same building as The Rock Steakhouse).

We will contact you when your order is ready for pickup.

 

Shipping Confirmation

Once your order has been shipped, you may receive a confirmation email with shipping or tracking details, depending on the carrier and shipping method used.

 

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please contact us as soon as possible with your order number and photos of the issue so we can review it and help make it right.

 

Questions

For questions about shipping, local pickup, or your order, please contact us at:

Customer service, storefront, and pickup location:

Sublime Alcohol-Free
7 Navigator Avenue
St. John’s, Newfoundland and Labrador A1A 0R5
Canada
Email: cheers@sublimeaf.ca
Phone: (709) 753-0272

Registered and mailing address:

Sophisticated Alcohol Free Ltd.
233A Main Street, P.O. Box 29 Site 1 RR 1
Clarke’s Beach, Newfoundland and Labrador A0A 1W0
Canada

Sublime Alcohol-Free is the customer-facing storefront and trade name of Sophisticated Alcohol Free Ltd. Sublimeaf.ca is owned and operated by Sophisticated Alcohol Free Ltd.